/* =========================================================
   Submit a Ticket Page
   ========================================================= */

:root{
  --tkt-blue: #2563eb;
  --tkt-blue-dark: #1d4ed8;
  --tkt-ink: #0f172a;
  --tkt-muted: #64748b;
  --tkt-border: #e5e7eb;
  --tkt-bg-soft: #f8fafc;
  --tkt-white: #ffffff;
  --tkt-radius: 14px;
  --tkt-radius-sm: 10px;
  --tkt-shadow: 0 8px 24px rgba(15, 23, 42, 0.06);
}

.tkt-container{
  max-width: 1250px;
  margin: 0 auto;
  padding: 0 24px;
}

/* ---------- BREADCRUMB ---------- */
.tkt-breadcrumb{
  font-size: 13.5px;
  color: var(--tkt-muted);
  padding: 24px 0 0;
}
.tkt-breadcrumb a{ color: var(--tkt-blue); text-decoration: none; }
.tkt-breadcrumb a:hover{ text-decoration: underline; }
.tkt-breadcrumb span[aria-hidden]{ margin: 0 6px; color: #9ca3af; }
.tkt-breadcrumb .is-current{ color: var(--tkt-ink); font-weight: 500; }

/* ---------- HERO ---------- */
.tkt-hero{
  background: linear-gradient(120deg, #eaf1ff 0%, #f5f8ff 60%);
  padding-bottom: 40px;
}
.tkt-hero__grid{
  display: grid;
  grid-template-columns: 1.2fr 0.8fr;
  gap: 40px;
  align-items: center;
  padding-top: 20px;
}
.tkt-hero__heading{
  font-size: clamp(30px, 4vw, 44px);
  font-weight: 800;
  color: var(--tkt-ink);
  margin: 0 0 12px;
}
.tkt-hero__desc{
  font-size: 15px;
  line-height: 1.65;
  color: var(--tkt-muted);
  max-width: 52ch;
  margin: 0 0 28px;
}

.tkt-hero__features{
  display: flex;
  gap: 18px;
}
.tkt-feature{
  display: flex;
  gap: 9px;
  align-items: center;
}
.tkt-feature__icon{
  width: 42px;
  height: 42px;
  flex-shrink: 0;
  border-radius: 10px;
  background: var(--tkt-white);
  border: 1px solid var(--tkt-border);
  display: flex;
  align-items: center;
  justify-content: center;
}
.tkt-feature__icon img{ width: 55%; height: 55%; object-fit: contain; }
.tkt-feature strong {
    display: block;
    font-size: 13px;
    color: var(--tkt-ink);
    line-height: 10px;
}
.tkt-feature span{ font-size: 12px; color: var(--tkt-muted); }

/* ---------- PLACEHOLDER (black box, upload karte hi image dikhegi) ---------- */
.tkt-placeholder{
  border-radius: var(--tkt-radius);
  width: 100%;
  aspect-ratio: 16/10;
  display: block;
  object-fit: cover;
}

/* ---------- MAIN LAYOUT ---------- */
.tkt-main{ padding: 40px 0 64px; }
.tkt-main__grid{
  display: grid;
  grid-template-columns: 1.6fr 1fr;
  gap: 28px;
  align-items: start;
}

/* ---------- FORM CARD ---------- */
.tkt-form-card{
  background: var(--tkt-white);
  border: 1px solid var(--tkt-border);
  border-radius: var(--tkt-radius);
  box-shadow: var(--tkt-shadow);
  padding: 32px;
}
.tkt-form-card__heading{
  font-size: 21px;
  font-weight: 800;
  color: var(--tkt-ink);
  margin: 0 0 4px;
}
.tkt-form-card__sub{
  font-size: 13.5px;
  color: var(--tkt-muted);
  margin: 0 0 24px;
}
.tkt-form-missing{ color: var(--tkt-muted); font-size: 14px; }

/* ---------- CF7 FORM STYLING ---------- */
.tkt-form-wrap .wpcf7-form{
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 0 20px;
}
.tkt-form-wrap .wpcf7-form > p{
  margin: 0 0 18px;
}
/* Message, Attachments, aur Submit button full-width honge */
.tkt-form-wrap .wpcf7-form > p:has(textarea),
.tkt-form-wrap .wpcf7-form > p:has(input[type="file"]),
.tkt-form-wrap .wpcf7-form > p:last-of-type{
  grid-column: 1 / -1;
}

.tkt-form-wrap label{
  display: block;
  font-size: 13.5px;
  font-weight: 600;
  color: var(--tkt-ink);
  margin-bottom: 16px;
}
.tkt-form-wrap .wpcf7-form-control{
  display: block;
  width: 100%;
  font: inherit;
  font-size: 14px;
  color: var(--tkt-ink);
  background: var(--tkt-bg-soft);
  border: 1px solid var(--tkt-border);
  border-radius: var(--tkt-radius-sm);
  padding: 12px 14px;
  margin-top: 6px;
  transition: border-color .2s ease, box-shadow .2s ease, background .2s ease;
}
.tkt-form-wrap .wpcf7-form-control:focus{
  outline: none;
  border-color: var(--tkt-blue);
  background: var(--tkt-white);
  box-shadow: 0 0 0 3px rgba(37,99,235,.12);
}
.tkt-form-wrap textarea.wpcf7-form-control {
    min-height: 100px;
    resize: vertical;
    height: 100px;
}
.tkt-form-wrap select.wpcf7-form-control{
  appearance: none;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' viewBox='0 0 24 24' fill='none'%3E%3Cpath d='m6 9 6 6 6-6' stroke='%2364748b' stroke-width='2' stroke-linecap='round' stroke-linejoin='round'/%3E%3C/svg%3E");
  background-repeat: no-repeat;
  background-position: right 12px center;
  padding-right: 36px;
}
.tkt-form-wrap input[type="file"].wpcf7-form-control{
  background: var(--tkt-white);
  padding: 10px 12px;
}

.tkt-form-wrap .wpcf7-submit{
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  background: var(--tkt-blue) !important;
  color: #fff;
  font-weight: 700;
  font-size: 15px;
  border: none;
  border-radius: var(--tkt-radius-sm);
  padding: 13px 24px;
  cursor: pointer;
  transition: background .2s ease, transform .2s ease;
}
.tkt-form-wrap .wpcf7-submit:hover{
  background: var(--tkt-blue-dark) !important;
  transform: translateY(-2px);
}
.tkt-form-wrap .wpcf7-spinner{ margin-left: 10px; }

.tkt-form-wrap .wpcf7-not-valid-tip{
  color: #dc2626;
  font-size: 12.5px;
  margin-top: 4px;
}
.tkt-form-wrap .wpcf7-response-output{
  border-radius: var(--tkt-radius-sm) !important;
  font-size: 13.5px !important;
  padding: 12px 16px !important;
  margin-top: 10px !important;
  grid-column: 1 / -1;
}
.tkt-form-wrap .wpcf7-mail-sent-ok{
  border: 1px solid #86efac !important;
  color: #15803d !important;
  background: #f0fdf4;
}
.tkt-form-wrap .wpcf7-validation-errors,
.tkt-form-wrap .wpcf7-mail-sent-ng{
  border: 1px solid #fca5a5 !important;
  color: #dc2626 !important;
  background: #fef2f2;
}

/* ---------- SIDEBAR ---------- */
.tkt-sidebar{
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.tkt-help-card{
  background: linear-gradient(120deg, #eaf1ff 0%, #f5f8ff 100%);
  border: 1px solid #dbe4ff;
  border-radius: var(--tkt-radius);
  padding: 24px;
}
.tkt-help-card__icon{
  width: 42px;
  height: 42px;
  border-radius: 10px;
  background: var(--tkt-white);
  color: var(--tkt-blue);
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 14px;
  box-shadow: var(--tkt-shadow);
}
.tkt-help-card strong{ display: block; font-size: 16px; color: var(--tkt-ink); margin-bottom: 6px; }
.tkt-help-card p{ font-size: 13.5px; color: var(--tkt-muted); margin: 0 0 16px; line-height: 1.55; }
.tkt-help-card__btn{
  display: inline-flex;
  align-items: center;
  gap: 8px;
  background: var(--tkt-white);
  color: var(--tkt-blue);
  border: 1px solid var(--tkt-blue);
  font-weight: 700;
  font-size: 13.5px;
  padding: 10px 18px;
  border-radius: var(--tkt-radius-sm);
  text-decoration: none;
  transition: background .18s ease, color .18s ease;
}
.tkt-help-card__btn:hover{ background: var(--tkt-blue); color: #fff; }

.tkt-guidelines-card,
.tkt-options-card{
  background: var(--tkt-white);
  border: 1px solid var(--tkt-border);
  border-radius: var(--tkt-radius);
  box-shadow: var(--tkt-shadow);
  padding: 22px;
}
.tkt-guidelines-card h3,
.tkt-options-card h3{
  font-size: 15.5px;
  font-weight: 800;
  color: var(--tkt-ink);
  margin: 0 0 16px;
}
.tkt-guidelines-card ul{
  list-style: none;
  margin: 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  gap: 12px;
}
.tkt-guidelines-card li{
  display: flex;
  align-items: flex-start;
  gap: 10px;
  font-size: 13.5px;
  color: var(--tkt-ink);
  line-height: 1.4;
}
.tkt-check{
  width: 18px;
  height: 18px;
  flex-shrink: 0;
  border-radius: 50%;
  background: #16a34a;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-top: 1px;
}

.tkt-option-row{
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 12px 0;
  border-top: 1px solid var(--tkt-border);
  text-decoration: none;
  transition: opacity .18s ease;
}
.tkt-options-card > .tkt-option-row:first-of-type{ border-top: none; padding-top: 0; }
.tkt-option-row:hover{ opacity: .75; }
.tkt-option-row__icon{
  width: 38px;
  height: 38px;
  flex-shrink: 0;
  border-radius: 10px;
  background: #eaf1ff;
  color: var(--tkt-blue);
  display: flex;
  align-items: center;
  justify-content: center;
}
.tkt-option-row__icon img{ width: 55%; height: 55%; object-fit: contain; }
.tkt-option-row__text{ flex: 1; display: flex; flex-direction: column; }
.tkt-option-row__text strong{ font-size: 14px; color: var(--tkt-ink); }
.tkt-option-row__text span{ font-size: 12.5px; color: var(--tkt-muted); }
.tkt-option-row__chevron{ color: var(--tkt-muted); flex-shrink: 0; }

/* ---------- RESPONSIVE ---------- */
@media (max-width: 960px){
  .tkt-hero__grid{ grid-template-columns: 1fr; }
  .tkt-placeholder{ order: -1; }
  .tkt-main__grid{ grid-template-columns: 1fr; }
}

@media (max-width: 640px){
  .tkt-form-card{ padding: 22px; }
  .tkt-form-wrap .wpcf7-form{ grid-template-columns: 1fr; }
  .tkt-form-wrap .wpcf7-form > p:has(textarea),
  .tkt-form-wrap .wpcf7-form > p:has(input[type="file"]){
    grid-column: auto;
  }
  .tkt-hero__features {
    flex-wrap: wrap;
}
}

@media (prefers-reduced-motion: reduce){
  .tkt-form-wrap .wpcf7-form-control,
  .tkt-form-wrap .wpcf7-submit,
  .tkt-help-card__btn,
  .tkt-option-row{ transition: none; }
}